Meet the CLO at USAA, Deneen Donnley


Alumna Deneen Donnley ’92 was featured in a article regarding the path to success in her career.

San Antonio-based USAA was founded in 1922 by a group of Army officers who decided to self-insure each other, forming the United States Army Automobile Association. In 1923, the company began to extend eligibility to the other branches of the armed services, and was renamed United Services Automobile Association (USAA) the following year. By 2009, eligibility had been extended to include all who are serving or have honorably served in the U.S. military.

Deneen Donnley serves as USAA’s executive vice president, chief legal officer, general counsel and secretary.

After graduating from Fordham University School of Law in 1992, Donnley was a staff attorney at the Federal Reserve Board, doing bank holding company-related work for 5.5 years. She calls the job a “fork in the road” that led to her career as a banking lawyer.

Donnley then spent two years as an associate with a corporate and bank regulatory practice in the Delaware office of Pepper Hamilton. In 2000, she went in-house at ING Direct as general counsel and employee No. 27 at the then-startup bank. Ten years—and $90 billion for ING—later, Donnley moved to San Antonio to serve as GC at USAA’s banking division.

About five years later, in September 2015, she was promoted to her current position.

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