In this article for Diligent, Barbara-Ann Boehler, senior director of the Corporate Compliance and Ethics program at Fordham Law School, shares insightful tips on how to make compliance training meaningful and engaging.
Compliance training is necessary — and a crucial element of any robust compliance program. In fact, I’d argue training is the answer to nearly every compliance issue. New policy? Training. New product? Training. New or changed regulation? Training. Complaint, remediation, misunderstanding? You guessed it — training.
Training demonstrates action to regulators. It shows growth, accountability and a willingness to improve. In many industries, compliance training isn’t just a best practice (a far more inspiring phrase than “necessary evil”) — it’s a regulatory requirement. I spent much of my career as a compliance officer in financial services, and in broker-dealer and investment advisory firms, “firm element” training is not optional.
Read “Bridging the compliance gap: How to make training matter” on Diligent.